State Farm® Insurance Agent Rory Steppling
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Connor O'Hara
May 7, 2025
5
out of
5
rating by Connor O'Hara
"Jimmy has been great. Funny guy, helping us get a good rate… I’m a broker for life and health for 6+ years, and family sold a pretty large firm in the P&C side of insurance so coming from someone in the industry. Would certainly recommend to others in the area if State Farm is able to offer a more affordable rate than other carriers. Thanks guys"
We responded:
"Connor, I'm happy to hear that Jimmy has been able to assist you with a good rate! It's wonderful to receive such positive feedback from someone with your industry experience. We appreciate your recommendation and are always here to help with any future needs or questions. Thank you for choosing us!"
Karina Hunt
May 6, 2025
5
out of
5
rating by Karina Hunt
"Jimmy was a great help representative"
Onidis Lopez
May 6, 2025
5
out of
5
rating by Onidis Lopez
"I have had Allstate and Progressive before moving to State Farm. I called and spoke to Jimmy, I appreciate how informative he was, and helped me make an informed decision about my coverage. I truly appreciated his attitude and attention to detail. Thank you Jimmy."
Luis Nicasio
April 29, 2025
5
out of
5
rating by Luis Nicasio
"Jimmy Hogue was extremely knowledgeable and helpful with my state farm policy. He* helped* me understand the intricacies and terms as well as the discounts to lower my monthly. He also helped me consolidate and lower cost for my other policies from other providers; which are* now all under state farm. S tier service, will definitely do my future adjustments with him"
We responded:
"Thank you, Luis, for sharing your experience! I'm happy to hear that Jimmy was able to assist you with understanding your policy and finding ways to save on your monthly costs. It's great to know he could help consolidate your policies under one office. We're here for any further adjustments or questions you might have!"
John Lupoe
April 29, 2025
5
out of
5
rating by John Lupoe
"I called today to get an Audit on my car insurance. Jimmy was a great help to me. He broke down my plan and gave helpful insight on my coverage. Great experience!"
We responded:
"Thank you, John, for sharing your experience! I'm happy to hear that Jimmy was able to assist you effectively by breaking down your plan and providing valuable insights. It's wonderful to know you had a great experience. If you have any more questions or need further assistance, feel free to reach out anytime!"
kmb
April 28, 2025
5
out of
5
rating by kmb
"I’ve been a State Farm customer for a while but I’ve never really spoke to an agent before today. This morning Jimmy guided me through my coverage and helped me get down the payment of my bill. He was so kind and helpful and really took his time on the phone with me. Would recommend him to anyone. Thank you so much Jimmy!"
We responded:
"Thank you for sharing your experience! I'm happy to hear that Jimmy was able to assist you with your coverage and help reduce your bill payment. His dedication to providing kind and helpful service is truly appreciated. If you have any more questions or need further assistance, feel free to reach out anytime!"
Monique LaLonde
April 26, 2025
5
out of
5
rating by Monique LaLonde
"Jimmy was an amazing representative for State Farm. He provided me with so much information that I would have never known to ask or look into. All of which, without being a current customer with State Farm. He provided the best customer service that I had received in quite some time. I could not thank him enough for the help but more over the impression and trust he left me with. I will definitely be calling in the future if I have any questions or to see rates."
We responded:
"Thank you, Monique, for sharing your experience! I'm glad to hear that Jimmy provided you with valuable information and exceptional service. It's wonderful to know he left such a positive impression. We're here for any questions or rate inquiries you may have in the future. Feel free to reach out anytime!"
Manny
April 22, 2025
5
out of
5
rating by Manny
"This review is specifically for Jimmy. I called and was looking into an auto insurance quote and although we were not able to find something that was comfortable for me, not a moment throughout the process did I second guess the effort he was putting in to assist me, he answered all my questions and found the answers to the questions I didn’t even know I had, I could tell he has a genuine care for others and wants to see them in the best situations possible, Jimmy is a stand up man and an amazing agent, I highly recommend being transferred to him if you do end up calling. Thank you Jimmy for your honesty and your time, I’m very thankful to have had someone guide me in the best direction for my circumstances and now I feel more assured in making future insurance decisions, it’s all thanks to you."
We responded:
"Manny, thank you so much for sharing your experience with Jimmy! It's wonderful to hear how he was able to assist you with such dedication and care. We're grateful to have him as part of our team, and your recommendation means a lot. If you have any more questions or need further assistance, please don't hesitate to reach out."
rosie bb
March 25, 2025
5
out of
5
rating by rosie bb
"Rory and James are absolutely AMAZING! they genuinely have helped me with so many things and I am forever grateful to them. they’re always making sure you can get the best rates."
We responded:
"Thank you so much, Rosie, for your wonderful feedback! I'm delighted to know that our office has been able to assist you with your needs. It's fantastic to hear that they are ensuring you get the best rates. If you ever have more questions or need further assistance, please feel free to reach out. We're here to help!"
Savanna Bird
March 20, 2025
5
out of
5
rating by Savanna Bird
"Jimmy is fantastic! He always provides top-notch service and communicates quickly whenever I need assistance. Highly recommend!"
We responded:
"Thank you, Savanna! I'm happy to hear that Jimmy has been providing you with excellent service and prompt communication. Your recommendation means a lot to us. If you ever need further assistance, don't hesitate to reach out."
Obadiah V.
March 14, 2025
5
out of
5
rating by Obadiah V.
"Really helpful, best insurance agent I had. Better than these other people who don’t really care and he was patient enough even to wait til I gather sum information for my car. Easy to talk too"
We responded:
"Thank you, Obadiah, for your wonderful feedback! I'm glad to know that you found the service helpful and easy to communicate with. It's important to us to be patient and supportive, especially when gathering necessary information. If you ever need further assistance or have any questions, feel free to reach out. I'm here to help!"
ivory m.
March 7, 2025
5
out of
5
rating by ivory m.
"This morning James Hogue helped me gain a better understanding of auto insurance and was a huge help in my hunting process. I really appreciated the support and extra care he put into our call!"
We responded:
"Thank you, Ivory, for sharing your experience! I'm glad James was able to assist you with understanding insurance and support you during your search. It's wonderful to know that his extra care made a difference. If you have any more questions or need further assistance, feel free to reach out to our office. We're here to help!"
Maxine Simms
March 6, 2025
5
out of
5
rating by Maxine Simms
"Rory and his teammates deserve more than 5 stars ⭐️. This is the only insurance company that cares about their customers. They are very respectful, honest, knowledgeable professional . When your insurance coming up for renewal, they call you and do the leg work. Other companies you have to call and figure it out . Good or bad they are calling you which I never had any bad experience since I started. They never forget even your birthday wishes. Why would I leave. I would recommend them to anyone who need car insurance to star call Rory and his team who truly represent State Farm. Well deserved. They always go above and beyond. I could not asked for more 1000%recommended ."
We responded:
"Maxine, I'm truly grateful for your wonderful feedback! It's fantastic to know that our team's efforts in providing respectful and professional service have made such a positive impact. We always aim to go the extra mile, whether it's keeping you informed about renewals or remembering special occasions like birthdays. Your recommendation means a lot to us. If there's anything you need, don't hesitate to reach out!"
Michelle Pardo
February 27, 2025
5
out of
5
rating by Michelle Pardo
"Jimmy was a great help ! Making sure to set us up with all the discounts he could think of, giving me quotes for every change, as well as helping me get everything set up for my car purchase :) Very kind and informative, thank you !"
We responded:
"Thank you, Michelle! I'm happy to know that Jimmy was able to assist you so effectively. It's wonderful to hear he provided you with all possible discounts and guided you through the process with kindness and information. If you have any more questions or need further assistance, feel free to reach out. We're here to help!"
Angela Whelan
February 21, 2025
5
out of
5
rating by Angela Whelan
"Jimmy was helpful and informative with my questions and explained how and why!"
We responded:
"Thank you, Angela! I'm happy to know that Jimmy was able to assist you effectively and provide clear explanations. Our team is here to help with any questions you might have."
Sherri Lewis
February 21, 2025
5
out of
5
rating by Sherri Lewis
"I had the pleasure of getting connected with James Hogue to service my insurance needs. I cannot say enough good things about this man! He took the time to explain several aspects of my insurance and made suggestions on what else was needed or what wasn't needed. He was patient and understanding and answered all of my questions with ease, while also being pleasant to talk to. State Farm has always been a leader in customer service and with Account Managers like James, this is why! Thank you James!"
We responded:
"Thank you, Sherri, for sharing your experience with James! I'm delighted to know that he provided such thorough and attentive service. It's wonderful to hear how he took the time to explain your insurance options and address your questions. We're grateful to have James as part of our team, and we're here for any other assistance you might need."
Marta Guzman
February 10, 2025
5
out of
5
rating by Marta Guzman
"Very pleased with the professional service they provide. Jimmie is very knowledgeable and easy to understand everything. I definitely recommend this office."
We responded:
"Thank you, Marta, for sharing your positive experience! I'm glad to know that Jimmie's expertise and clear communication made a difference for you. Your recommendation means a lot to us. If you ever have more questions or need assistance, we're here to help!"
Brother Jean Family Prayer
February 4, 2025
5
out of
5
rating by Brother Jean Family Prayer
"I have great experience with team, I really understand the need of small business owner. I encourage everyone who's need insurance please contrast them. The services are great."
We responded:
"Thank you so much for sharing your positive experience with our team! We're happy to hear that our services have met your needs as a small business owner. Your encouragement means a lot to us. If you ever have any questions or need further assistance, please feel free to reach out."
Kelli Calvin
February 3, 2025
5
out of
5
rating by Kelli Calvin
"Jimmy was incredible and eased my nerves and answered all my questions I had!! Really appreciate this State Farm family!!!"
We responded:
"Thank you, Kelli! I'm so happy to hear that Jimmy was able to ease your nerves and answer all your questions. We truly appreciate having you as part of our insurance family. If you ever need further assistance, don't hesitate to reach out!"
Brittany Knowles
January 31, 2025
5
out of
5
rating by Brittany Knowles
"Jimmy was very helpful and kind. As a first timer in getting renter’s insurance it was amazing to talk to an educated and trustworthy professional."
We responded:
"Thank you, Brittany! I'm glad to hear that Jimmy was able to assist you! We appreciate your support in our team and are always here to help with any questions or future needs."
Lynceky Polynice
January 30, 2025
5
out of
5
rating by Lynceky Polynice
"Thank you Jimmy for all your help, thanks for explaining everything and taking your time with us. Thanks again 5/5, would definitely recommend."
We responded:
"I'm happy to hear about your positive experience with our office, Lynceky! Jimmy's dedication to explaining everything thoroughly and taking the time to assist you is truly appreciated. Thank you for recommending us! "
David DeGroot
January 30, 2025
5
out of
5
rating by David DeGroot
"Very knowledgeable and considerate of my family’s needs. As someone who is also in the sales industry, I appreciate service that is purely catered to what’s best for my situation."
We responded:
"Thank you, David, for sharing your experience! I'm happy to know that our approach resonated with you and your family's needs. It's our aim to provide individualized service that truly benefits our customers. If you need assistance, feel free to reach out."
Jermaine Fenty
January 28, 2025
5
out of
5
rating by Jermaine Fenty
"Rory and his team always go far and beyond to give professional and exceptional customer support. They are always on point and take care of my needs for insurance Q & A. Highly recommended for your local insurance State Farm needs."
We responded:
"Thank you, Jermaine, for your wonderful feedback! I'm happy to know that our team has been able to provide you with professional and exceptional support. Your recommendation means a lot to us. If you ever have more questions or need assistance, we're here to help with all your insurance needs!"
Devin Haston
January 27, 2025
5
out of
5
rating by Devin Haston
"Jimmy was amazing even though I couldn’t side up with you guys today he was tremendously helpful and very kind. He’s an excellent agent for state farm!"
We responded:
"Thank you, Devin, for sharing your experience! I'm happy to hear that Jimmy was able to assist you with kindness and professionalism. We appreciate your feedback and are here to help with any future needs or questions you may have. Have a great day!"
Jeneale Phinn
January 26, 2025
5
out of
5
rating by Jeneale Phinn
"I was having trouble with understanding why I was being billed every month when I have the 6 months premium. Well, I checked the office hours and saw that they are closed on the weekends, but I still went ahead and sent a txt. To my surprise, I received a call from Jimmy, who was wonderful. He broke everything down for me. He made my morning!!!! Thanks again, Jimmy. SN:Rory, keep Jimmy for as long as you can, he knows his stuff. Thanks again."
We responded:
"Thank you, Jeneale, for sharing your experience! I'm delighted to hear that Jimmy was able to assist you so effectively, even outside of our regular office hours. It's fantastic to know he made your morning brighter by clarifying your billing concerns. I'll be sure to pass along your kind words to him. If you have any more questions or need further assistance, feel free to reach out to our office anytime. We're here to help!"