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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Diane Battista

January 14, 2025

5  out of  5
rating by Diane Battista
"Jimmy was truly a professional, personable, conscientious agent. I enjoy working with him & the Steppling agency. Bravo & thank you."
We responded:
"Diane, thank you for your wonderful feedback! I'm delighted to know that Jimmy's professionalism and personable approach made your experience enjoyable. If you ever need assistance or have questions, feel free to reach out. We're here to help!"
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Joshua Kennedy

January 14, 2025

5  out of  5
rating by Joshua Kennedy
"Dealt with James Hogue today and he made making the decision to switch to State Farm very easy! Excellent work and such a huge help!"
We responded:
"Thank you, Joshua, for your fantastic feedback! I'm glad to hear that James made your transition to us smooth and easy. We're grateful to have him on our team, and it's wonderful to know he was such a huge help. If you need any further assistance or have questions, feel free to reach out to our office. We're here to help!"
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randy massey

January 13, 2025

5  out of  5
rating by randy massey
"I have been happy with Rory , between the price and coverage its gone well with statefarm"
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MsPatoo86

January 13, 2025

5  out of  5
rating by MsPatoo86
"Jimmy is an ideal agent and a great representation of State Farm, which equals quality."
We responded:
"Thank you for your wonderful feedback! I'm delighted to know that Jimmy has made such a positive impression and represents the quality we strive for. Should you need further assistance, feel free to reach out to our office. We're here to help!"
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Jerry Curtis

January 10, 2025

5  out of  5
rating by Jerry Curtis
"Chris was great, very polite and informative"
We responded:
"Thank you, Jerry, for your feedback! I'm glad to know that Chris provided you with polite and informative service. If you have any more questions or need assistance, feel free to reach out to our office. We're here to help!"
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Calvin Windross

January 9, 2025

5  out of  5
rating by Calvin Windross
"James and Rory were super helpful and went above and beyond, a true dream team"
We responded:
"Calvin, I'm so glad to hear that James and our office could assist you! Your feedback about our teamwork is truly appreciated. If you ever need anything else, feel free to reach out. We're here to help!"
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James Jr

January 2, 2025

5  out of  5
rating by James Jr
"I had a named Jimmy and sadly State Farm wouldn’t show him my account due to me having a different agent but he still helped and honestly told me quite a bit of information that I didn’t know."
We responded:
"Thank you, James, for sharing your experience! I'm glad to hear that Jimmy was able to assist you and provide valuable information. Our team is here to help with any questions or needs you may have. Feel free to reach out anytime!"
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Lee Pryce

December 11, 2024

5  out of  5
rating by Lee Pryce
"Louis was simply phenomenal. Excellent customer service got right to the point and gave me A good auto insurance policy at a rate that was within my budget."
We responded:
"Thank you, Lee, for your wonderful feedback! I'm glad I could assist you in finding an auto insurance policy that fits your budget. If you have any more questions or need further assistance, feel free to reach out. We're here to help!"
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Jim B

December 2, 2024

5  out of  5
rating by Jim B
"Rory provided excellent customer service."
We responded:
"Thank you for sharing your thoughts, Jim! I'm glad you were happy with the customer service provided. If you ever need further assistance, don't hesitate to reach out!"
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Kendall Dunn

November 21, 2024

5  out of  5
rating by Kendall Dunn
"Very good service, James was extremely knowledgeable and very helpful throughout the process."
We responded:
"Kendall, thank you for your wonderful review! I'm glad to hear that James was able to provide knowledgeable and helpful service throughout the process. We appreciate your feedback and look forward to assisting you with any future needs. - Rory Steppling - State Farm Insurance Agent, Port Saint Lucie, FL"
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Rachele Savage

November 19, 2024

5  out of  5
rating by Rachele Savage
"Shopping for insurance can be such a pain. Reaching out to this office and speaking with James was the complete opposite. He walked me through everything in the policy even stuff I didn't understand was incredibly professional, helpful, and funny. I'm so excited to be a part of the State Farm family. Please reach out to this company and ask for James."
We responded:
"Rachele, thank you for sharing your experience! I'm happy James was able to make your insurance shopping process smooth and enjoyable. His professionalism and sense of humor are truly valued here. We're excited to have you as part of the State Farm family. If you ever need further assistance, don't hesitate to reach out. - Rory Steppling - State Farm Insurance Agent, Port Saint Lucie, FL"
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Liberta

November 5, 2024

5  out of  5
rating by Liberta
"Bryan from State Farm was great in explaining different aspects of my policy which helped me understand how to proceed with my decisions!"
We responded:
"Bryan is indeed a valuable part of our team, and I'm glad he could help clarify your policy details! It's wonderful to know that his explanations assisted you in making informed decisions. If you have any more questions or need further assistance, feel free to reach out. - Rory Steppling - State Farm Insurance Agent, Port Saint Lucie, FL"
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Johana Gomez

October 29, 2024

5  out of  5
rating by Johana Gomez
"I had a fantastic experience with my agent Erik! He was incredibly thorough and took the time to listen to all my concerns. His patience and attention to detail made the process of selecting my homeowner insurance coverage seamless. We went through several quotes until we found the perfect fit that included everything I wanted. Erik was genuinely helpful and made sure I felt comfortable with my choices. I highly recommend him to anyone looking for an insurance agent!"
We responded:
"Johana, I'm so glad to hear about your fantastic experience with Erik! His thoroughness and dedication to addressing your concerns truly reflect our commitment to providing excellent service. It's wonderful that he made the process of selecting your homeowner insurance coverage seamless and ensured you felt comfortable with your choices. Your recommendation means a lot to us. If you have any further questions or need assistance in the future, don't hesitate to reach out. - Rory Steppling - State Farm Insurance Agent, Port Saint Lucie, FL"
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Franco Antoine

October 14, 2024

5  out of  5
rating by Franco Antoine
"Great customer service from Rory and the team."
We responded:
"Thank you, Franco! I'm glad you had a positive experience with our team. We always strive to provide excellent customer service. If you need any further assistance, feel free to reach out. - Rory Steppling - State Farm Insurance Agent, Port Saint Lucie, FL"
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Bri B

October 7, 2024

5  out of  5
rating by Bri B
"Jimmy has made the process of getting homeowners insurance for our new construction home A BREEZE! He is friendly, extremely prompt and always available to answer questions. I'm so glad I found this office to transfer all of our existing state farm policies to in our move to a new state / home!!!"
We responded:
"Thank you, Bri! I'm happy to know that Jimmy made the process of getting homeowners insurance for your new construction home so smooth. His promptness and availability are qualities we truly value in our team. We're grateful you chose our office for your insurance needs during your move. If you have any further questions or need assistance, we're here to help. - Rory Steppling - State Farm Insurance Agent, Port Saint Lucie, FL"
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Hassan Montero

October 2, 2024

5  out of  5
rating by Hassan Montero
"The best customer service I ever had."
We responded:
"Hassan, thank you for your wonderful review! I'm glad you had such a positive experience with our customer service. We're always here to help with any of your insurance needs. - Rory Steppling - State Farm Insurance Agent, Port Saint Lucie, FL"
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Brandon Fecteau

September 27, 2024

5  out of  5
rating by Brandon Fecteau
"Great staff, great customer experience, Big shout out to Bryan for going above and beyond, y’all earned a customer for life"
We responded:
"Thanks, Brandon! I'm happy to hear you had a great experience with our staff. Bryan is indeed a valuable member of our team, and it's wonderful to know he went above and beyond for you. We're grateful to have you as a customer for life. If you ever need anything, don't hesitate to reach out. - Rory Steppling - State Farm Insurance Agent, Port Saint Lucie, FL"
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Kathy Silverman

September 25, 2024

5  out of  5
rating by Kathy Silverman
"Rory, Chris & Erik are all extremely helpful and amazing!! They helped me with the greatest amount of patience and understanding!! I will always recommend these guys to everyone that I know. Thanks again, guys!!!"
We responded:
"Kathy, thank you so much for your kind words! I'm glad to hear that Chris, Erik, and our team could assist you with patience and understanding. Your recommendation means a lot to us. We're always here to help with any future needs or questions you might have. - Rory Steppling - State Farm Insurance Agent, Port Saint Lucie, FL"
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Bosque

September 22, 2024

5  out of  5
rating by Bosque
"James Hogue and Rory Steppling were both amazing in helping get insurance for myself and my daughter. When there was an issue with the misspelling of my last name, they fixed it quickly without an issue. Jimmy even helped me out during his off hours. They truly have some of the best customer experience I have experience in a while. Thanks again."
We responded:
"Thank you, Bosque, for your wonderful review! I'm glad James and our team could assist you and your daughter with your insurance needs. It's great to know that we could quickly resolve the misspelling of your last name and that Jimmy went above and beyond, even during his off hours. We strive to provide top-notch customer service, and your feedback means a lot to us. If you need any further assistance, don't hesitate to reach out. - Rory Steppling - State Farm Insurance Agent, Port Saint Lucie, FL"
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Giovanni Gutierrez

September 9, 2024

5  out of  5
rating by Giovanni Gutierrez
"The most helpful staff I’ve ever encountered in the insurance industry. Super helpful, patient and overall nice guys. They went above and beyond to answer questions. 💪🏻"
We responded:
"Giovanni, thank you for your wonderful review! I'm glad to hear that our staff was able to assist you effectively and patiently. We always strive to go above and beyond for our customers. If you have any more questions or need further assistance, feel free to reach out. - Rory Steppling - State Farm Insurance Agent, Port Saint Lucie, FL"
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Paul Cormier

September 6, 2024

5  out of  5
rating by Paul Cormier
"Chris at Rory Steppling State Farm Agency Was able to provide me a quote and binder within 24 hours of first contact. Very helpful and easy to work with. Thanks Chris!"
We responded:
"Thanks, Paul! I'm glad Chris was able to assist you quickly and efficiently. We appreciate your feedback and are always here to help with any future needs. - Rory Steppling - State Farm Insurance Agent, Port Saint Lucie, FL"
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cameron plock

September 6, 2024

5  out of  5
rating by cameron plock
"Just finalized my new policy with Jimmy. He was very knowledgeable and is truly outstanding at his job. Big thanks to this location."
We responded:
"Cameron, thank you for your kind words and the 5-star rating! I'm glad Jimmy could assist you with your new policy. We appreciate your support and are here for any future needs. - Rory Steppling - State Farm Insurance Agent, Port Saint Lucie, FL"
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South Florida Texan

August 28, 2024

5  out of  5
rating by South Florida Texan
"Progressive Conservative as charging me over $680/mo and Louis got me insurance with the same coverages for only $325/mo! Always shop your insurance policies!!!! Highly recommend these guys!"
We responded:
"Thank you for your positive review. I'm glad Louis was able to help you find a more affordable insurance option with the same coverage. We appreciate your recommendation and are here for any future needs or questions. - Rory Steppling - State Farm Insurance Agent, Port Saint Lucie, FL"
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Lisa Phillips

August 27, 2024

5  out of  5
rating by Lisa Phillips
"Louis was very helpful and provided clear and easy to follow quotes that were lower than our previous provider for homeowners insurance. We will now bundle home and auto with State Farm! Thank you Louis!"
We responded:
"Lisa, thank you for your positive review. I'm happy to hear that Louis was able to assist you with clear and easy-to-follow quotes for your homeowners insurance. It's great that you found our rates competitive and decided to cover your home and car with us. If you have any further questions or need assistance, feel free to reach out. - Rory Steppling - State Farm Insurance Agent, Port Saint Lucie, FL"
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Russ Simon

August 25, 2024

5  out of  5
rating by Russ Simon
"Jimmy was excellent and helped me get best rate with both cars and home owners insurance bundle."
We responded:
"Russ, thank you for your kind words! I'm happy to hear that Jimmy was able to assist you in getting the best rate for your auto and homeowners insurance bundle. We appreciate your trust in our team and look forward to helping you with any future needs. - Rory Steppling - State Farm Insurance Agent, Port Saint Lucie, FL"