
State Farm® Insurance Agent Rory Steppling
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Obadiah V.
March 14, 2025
"Really helpful, best insurance agent I had. Better than these other people who don’t really care and he was patient enough even to wait til I gather sum information for my car. Easy to talk too"
"Thank you, Obadiah, for your wonderful feedback! I'm glad to know that you found the service helpful and easy to communicate with. It's important to us to be patient and supportive, especially when gathering necessary information. If you ever need further assistance or have any questions, feel free to reach out. I'm here to help!"
ivory m.
March 7, 2025
"This morning James Hogue helped me gain a better understanding of auto insurance and was a huge help in my hunting process. I really appreciated the support and extra care he put into our call!"
"Thank you, Ivory, for sharing your experience! I'm glad James was able to assist you with understanding insurance and support you during your search. It's wonderful to know that his extra care made a difference. If you have any more questions or need further assistance, feel free to reach out to our office. We're here to help!"
Maxine Simms
March 6, 2025
"Rory and his teammates deserve more than 5 stars ⭐️. This is the only insurance company that cares about their customers. They are very respectful, honest, knowledgeable professional . When your insurance coming up for renewal, they call you and do the leg work. Other companies you have to call and figure it out . Good or bad they are calling you which I never had any bad experience since I started. They never forget even your birthday wishes. Why would I leave. I would recommend them to anyone who need car insurance to star call Rory and his team who truly represent State Farm. Well deserved. They always go above and beyond. I could not asked for more 1000%recommended ."
"Maxine, I'm truly grateful for your wonderful feedback! It's fantastic to know that our team's efforts in providing respectful and professional service have made such a positive impact. We always aim to go the extra mile, whether it's keeping you informed about renewals or remembering special occasions like birthdays. Your recommendation means a lot to us. If there's anything you need, don't hesitate to reach out!"
Michelle Pardo
February 27, 2025
"Jimmy was a great help ! Making sure to set us up with all the discounts he could think of, giving me quotes for every change, as well as helping me get everything set up for my car purchase :) Very kind and informative, thank you !"
"Thank you, Michelle! I'm happy to know that Jimmy was able to assist you so effectively. It's wonderful to hear he provided you with all possible discounts and guided you through the process with kindness and information. If you have any more questions or need further assistance, feel free to reach out. We're here to help!"
Angela Whelan
February 21, 2025
"Jimmy was helpful and informative with my questions and explained how and why!"
"Thank you, Angela! I'm happy to know that Jimmy was able to assist you effectively and provide clear explanations. Our team is here to help with any questions you might have."
Sherri Lewis
February 21, 2025
"I had the pleasure of getting connected with James Hogue to service my insurance needs. I cannot say enough good things about this man! He took the time to explain several aspects of my insurance and made suggestions on what else was needed or what wasn't needed. He was patient and understanding and answered all of my questions with ease, while also being pleasant to talk to. State Farm has always been a leader in customer service and with Account Managers like James, this is why! Thank you James!"
"Thank you, Sherri, for sharing your experience with James! I'm delighted to know that he provided such thorough and attentive service. It's wonderful to hear how he took the time to explain your insurance options and address your questions. We're grateful to have James as part of our team, and we're here for any other assistance you might need."
Marta Guzman
February 10, 2025
"Very pleased with the professional service they provide. Jimmie is very knowledgeable and easy to understand everything. I definitely recommend this office."
"Thank you, Marta, for sharing your positive experience! I'm glad to know that Jimmie's expertise and clear communication made a difference for you. Your recommendation means a lot to us. If you ever have more questions or need assistance, we're here to help!"
Brother Jean Family Prayer
February 4, 2025
"I have great experience with team, I really understand the need of small business owner. I encourage everyone who's need insurance please contrast them. The services are great."
"Thank you so much for sharing your positive experience with our team! We're happy to hear that our services have met your needs as a small business owner. Your encouragement means a lot to us. If you ever have any questions or need further assistance, please feel free to reach out."
Kelli Calvin
February 3, 2025
"Jimmy was incredible and eased my nerves and answered all my questions I had!! Really appreciate this State Farm family!!!"
"Thank you, Kelli! I'm so happy to hear that Jimmy was able to ease your nerves and answer all your questions. We truly appreciate having you as part of our insurance family. If you ever need further assistance, don't hesitate to reach out!"
Brittany Knowles
January 31, 2025
"Jimmy was very helpful and kind. As a first timer in getting renter’s insurance it was amazing to talk to an educated and trustworthy professional."
"Thank you, Brittany! I'm glad to hear that Jimmy was able to assist you! We appreciate your support in our team and are always here to help with any questions or future needs."
Lynceky Polynice
January 30, 2025
"Thank you Jimmy for all your help, thanks for explaining everything and taking your time with us. Thanks again 5/5, would definitely recommend."
"I'm happy to hear about your positive experience with our office, Lynceky! Jimmy's dedication to explaining everything thoroughly and taking the time to assist you is truly appreciated. Thank you for recommending us! "
David DeGroot
January 30, 2025
"Very knowledgeable and considerate of my family’s needs. As someone who is also in the sales industry, I appreciate service that is purely catered to what’s best for my situation."
"Thank you, David, for sharing your experience! I'm happy to know that our approach resonated with you and your family's needs. It's our aim to provide individualized service that truly benefits our customers. If you need assistance, feel free to reach out."
Jermaine Fenty
January 28, 2025
"Rory and his team always go far and beyond to give professional and exceptional customer support. They are always on point and take care of my needs for insurance Q & A. Highly recommended for your local insurance State Farm needs."
"Thank you, Jermaine, for your wonderful feedback! I'm happy to know that our team has been able to provide you with professional and exceptional support. Your recommendation means a lot to us. If you ever have more questions or need assistance, we're here to help with all your insurance needs!"
Devin Haston
January 27, 2025
"Jimmy was amazing even though I couldn’t side up with you guys today he was tremendously helpful and very kind. He’s an excellent agent for state farm!"
"Thank you, Devin, for sharing your experience! I'm happy to hear that Jimmy was able to assist you with kindness and professionalism. We appreciate your feedback and are here to help with any future needs or questions you may have. Have a great day!"
Jeneale Phinn
January 26, 2025
"I was having trouble with understanding why I was being billed every month when I have the 6 months premium. Well, I checked the office hours and saw that they are closed on the weekends, but I still went ahead and sent a txt. To my surprise, I received a call from Jimmy, who was wonderful. He broke everything down for me. He made my morning!!!! Thanks again, Jimmy. SN:Rory, keep Jimmy for as long as you can, he knows his stuff. Thanks again."
"Thank you, Jeneale, for sharing your experience! I'm delighted to hear that Jimmy was able to assist you so effectively, even outside of our regular office hours. It's fantastic to know he made your morning brighter by clarifying your billing concerns. I'll be sure to pass along your kind words to him. If you have any more questions or need further assistance, feel free to reach out to our office anytime. We're here to help!"
Beth shealy
January 24, 2025
"Great fast and friendly service. Jimmy was very friendly, informative and saved me money. Highly recommend"
"Thank you, Beth, for your wonderful feedback! I'm happy to know that you found our service fast and friendly. Jimmy's dedication to providing informative assistance and helping you save money is truly appreciated. Your recommendation means a lot to us. If you ever have more questions or need further assistance, feel free to reach out!"
vHurd
January 22, 2025
"My encounter with my agent Jimmy was excellent! He listened to all of my worries and was quite thorough. The procedure of choosing my auto insurance coverage was easy because of his patience and attention to detail."
"I'm so glad to hear about your excellent experience with Jimmy! His dedication to listening and providing thorough assistance is truly appreciated. It's wonderful that he made the process of selecting your insurance smooth and stress-free. Feel free to reach out to our office anytime."
Christina Cruceta
January 21, 2025
"Had a great experience with James at this State Farm office. Was able to answer the many questions I had since I am new to the state. He was beyond helpful! Thank you again!"
"Thank you for sharing your positive experience, Christina. If you require any further assistance, please do not hesitate to reach out to us at any time."
Magdalena Grullon
January 18, 2025
"Always very helpful!"
"Thank you, Magdalena! I'm glad you find our service helpful. If you ever need anything else, feel free to reach out. We're here to assist you!"
Diane Battista
January 14, 2025
"Jimmy was truly a professional, personable, conscientious agent. I enjoy working with him & the Steppling agency. Bravo & thank you."
"Diane, thank you for your wonderful feedback! I'm delighted to know that Jimmy's professionalism and personable approach made your experience enjoyable. If you ever need assistance or have questions, feel free to reach out. We're here to help!"
Joshua Kennedy
January 14, 2025
"Dealt with James Hogue today and he made making the decision to switch to State Farm very easy! Excellent work and such a huge help!"
"Thank you, Joshua, for your fantastic feedback! I'm glad to hear that James made your transition to us smooth and easy. We're grateful to have him on our team, and it's wonderful to know he was such a huge help. If you need any further assistance or have questions, feel free to reach out to our office. We're here to help!"
randy massey
January 13, 2025
"I have been happy with Rory , between the price and coverage its gone well with statefarm"
"Thank you, Randy, for sharing your positive experience with us! I'm glad to know that the price and coverage have met your expectations with our office. If you have any questions, feel free to reach out to our office. We're here to help!"
MsPatoo86
January 13, 2025
"Jimmy is an ideal agent and a great representation of State Farm, which equals quality."
"Thank you for your wonderful feedback! I'm delighted to know that Jimmy has made such a positive impression and represents the quality we strive for. Should you need further assistance, feel free to reach out to our office. We're here to help!"
Jerry Curtis
January 10, 2025
"Chris was great, very polite and informative"
"Thank you, Jerry, for your feedback! I'm glad to know that Chris provided you with polite and informative service. If you have any more questions or need assistance, feel free to reach out to our office. We're here to help!"
Calvin Windross
January 9, 2025
"James and Rory were super helpful and went above and beyond, a true dream team"
"Calvin, I'm so glad to hear that James and our office could assist you! Your feedback about our teamwork is truly appreciated. If you ever need anything else, feel free to reach out. We're here to help!"