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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Marta Guzman

Marta Guzman

February 10, 2025

5  out of  5
rating by Marta Guzman
"Very pleased with the professional service they provide. Jimmie is very knowledgeable and easy to understand everything. I definitely recommend this office."
We responded:
"Thank you, Marta, for sharing your positive experience! I'm glad to know that Jimmie's expertise and clear communication made a difference for you. Your recommendation means a lot to us. If you ever have more questions or need assistance, we're here to help!"
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Brother Jean Family Prayer

February 4, 2025

5  out of  5
rating by Brother Jean Family Prayer
"I have great experience with team, I really understand the need of small business owner. I encourage everyone who's need insurance please contrast them. The services are great."
We responded:
"Thank you so much for sharing your positive experience with our team! We're happy to hear that our services have met your needs as a small business owner. Your encouragement means a lot to us. If you ever have any questions or need further assistance, please feel free to reach out."
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Kelli Calvin

February 3, 2025

5  out of  5
rating by Kelli Calvin
"Jimmy was incredible and eased my nerves and answered all my questions I had!! Really appreciate this State Farm family!!!"
We responded:
"Thank you, Kelli! I'm so happy to hear that Jimmy was able to ease your nerves and answer all your questions. We truly appreciate having you as part of our insurance family. If you ever need further assistance, don't hesitate to reach out!"
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Brittany Knowles

January 31, 2025

5  out of  5
rating by Brittany Knowles
"Jimmy was very helpful and kind. As a first timer in getting renter’s insurance it was amazing to talk to an educated and trustworthy professional."
We responded:
"Thank you, Brittany! I'm glad to hear that Jimmy was able to assist you! We appreciate your support in our team and are always here to help with any questions or future needs."
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Lynceky Polynice

January 30, 2025

5  out of  5
rating by Lynceky Polynice
"Thank you Jimmy for all your help, thanks for explaining everything and taking your time with us. Thanks again 5/5, would definitely recommend."
We responded:
"I'm happy to hear about your positive experience with our office, Lynceky! Jimmy's dedication to explaining everything thoroughly and taking the time to assist you is truly appreciated. Thank you for recommending us! "
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David DeGroot

January 30, 2025

5  out of  5
rating by David DeGroot
"Very knowledgeable and considerate of my family’s needs. As someone who is also in the sales industry, I appreciate service that is purely catered to what’s best for my situation."
We responded:
"Thank you, David, for sharing your experience! I'm happy to know that our approach resonated with you and your family's needs. It's our aim to provide individualized service that truly benefits our customers. If you need assistance, feel free to reach out."
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Jermaine Fenty

January 28, 2025

5  out of  5
rating by Jermaine Fenty
"Rory and his team always go far and beyond to give professional and exceptional customer support. They are always on point and take care of my needs for insurance Q & A. Highly recommended for your local insurance State Farm needs."
We responded:
"Thank you, Jermaine, for your wonderful feedback! I'm happy to know that our team has been able to provide you with professional and exceptional support. Your recommendation means a lot to us. If you ever have more questions or need assistance, we're here to help with all your insurance needs!"
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Devin Haston

January 27, 2025

5  out of  5
rating by Devin Haston
"Jimmy was amazing even though I couldn’t side up with you guys today he was tremendously helpful and very kind. He’s an excellent agent for state farm!"
We responded:
"Thank you, Devin, for sharing your experience! I'm happy to hear that Jimmy was able to assist you with kindness and professionalism. We appreciate your feedback and are here to help with any future needs or questions you may have. Have a great day!"
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Jeneale Phinn

January 26, 2025

5  out of  5
rating by Jeneale Phinn
"I was having trouble with understanding why I was being billed every month when I have the 6 months premium. Well, I checked the office hours and saw that they are closed on the weekends, but I still went ahead and sent a txt. To my surprise, I received a call from Jimmy, who was wonderful. He broke everything down for me. He made my morning!!!! Thanks again, Jimmy. SN:Rory, keep Jimmy for as long as you can, he knows his stuff. Thanks again."
We responded:
"Thank you, Jeneale, for sharing your experience! I'm delighted to hear that Jimmy was able to assist you so effectively, even outside of our regular office hours. It's fantastic to know he made your morning brighter by clarifying your billing concerns. I'll be sure to pass along your kind words to him. If you have any more questions or need further assistance, feel free to reach out to our office anytime. We're here to help!"
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Beth shealy

January 24, 2025

5  out of  5
rating by Beth shealy
"Great fast and friendly service. Jimmy was very friendly, informative and saved me money. Highly recommend"
We responded:
"Thank you, Beth, for your wonderful feedback! I'm happy to know that you found our service fast and friendly. Jimmy's dedication to providing informative assistance and helping you save money is truly appreciated. Your recommendation means a lot to us. If you ever have more questions or need further assistance, feel free to reach out!"
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vHurd

January 22, 2025

5  out of  5
rating by vHurd
"My encounter with my agent Jimmy was excellent! He listened to all of my worries and was quite thorough. The procedure of choosing my auto insurance coverage was easy because of his patience and attention to detail."
We responded:
"I'm so glad to hear about your excellent experience with Jimmy! His dedication to listening and providing thorough assistance is truly appreciated. It's wonderful that he made the process of selecting your insurance smooth and stress-free. Feel free to reach out to our office anytime."
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Christina Cruceta

January 21, 2025

5  out of  5
rating by Christina Cruceta
"Had a great experience with James at this State Farm office. Was able to answer the many questions I had since I am new to the state. He was beyond helpful! Thank you again!"
We responded:
"Thank you for sharing your positive experience, Christina. If you require any further assistance, please do not hesitate to reach out to us at any time."
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Magdalena Grullon

January 18, 2025

5  out of  5
rating by Magdalena Grullon
"Always very helpful!"
We responded:
"Thank you, Magdalena! I'm glad you find our service helpful. If you ever need anything else, feel free to reach out. We're here to assist you!"
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Diane Battista

January 14, 2025

5  out of  5
rating by Diane Battista
"Jimmy was truly a professional, personable, conscientious agent. I enjoy working with him & the Steppling agency. Bravo & thank you."
We responded:
"Diane, thank you for your wonderful feedback! I'm delighted to know that Jimmy's professionalism and personable approach made your experience enjoyable. If you ever need assistance or have questions, feel free to reach out. We're here to help!"
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Joshua Kennedy

January 14, 2025

5  out of  5
rating by Joshua Kennedy
"Dealt with James Hogue today and he made making the decision to switch to State Farm very easy! Excellent work and such a huge help!"
We responded:
"Thank you, Joshua, for your fantastic feedback! I'm glad to hear that James made your transition to us smooth and easy. We're grateful to have him on our team, and it's wonderful to know he was such a huge help. If you need any further assistance or have questions, feel free to reach out to our office. We're here to help!"
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randy massey

January 13, 2025

5  out of  5
rating by randy massey
"I have been happy with Rory , between the price and coverage its gone well with statefarm"
We responded:
"Thank you, Randy, for sharing your positive experience with us! I'm glad to know that the price and coverage have met your expectations with our office. If you have any questions, feel free to reach out to our office. We're here to help!"
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MsPatoo86

January 13, 2025

5  out of  5
rating by MsPatoo86
"Jimmy is an ideal agent and a great representation of State Farm, which equals quality."
We responded:
"Thank you for your wonderful feedback! I'm delighted to know that Jimmy has made such a positive impression and represents the quality we strive for. Should you need further assistance, feel free to reach out to our office. We're here to help!"
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Jerry Curtis

January 10, 2025

5  out of  5
rating by Jerry Curtis
"Chris was great, very polite and informative"
We responded:
"Thank you, Jerry, for your feedback! I'm glad to know that Chris provided you with polite and informative service. If you have any more questions or need assistance, feel free to reach out to our office. We're here to help!"
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Calvin Windross

January 9, 2025

5  out of  5
rating by Calvin Windross
"James and Rory were super helpful and went above and beyond, a true dream team"
We responded:
"Calvin, I'm so glad to hear that James and our office could assist you! Your feedback about our teamwork is truly appreciated. If you ever need anything else, feel free to reach out. We're here to help!"
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James Jr

January 2, 2025

5  out of  5
rating by James Jr
"I had a named Jimmy and sadly State Farm wouldn’t show him my account due to me having a different agent but he still helped and honestly told me quite a bit of information that I didn’t know."
We responded:
"Thank you, James, for sharing your experience! I'm glad to hear that Jimmy was able to assist you and provide valuable information. Our team is here to help with any questions or needs you may have. Feel free to reach out anytime!"
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Lee Pryce

December 11, 2024

5  out of  5
rating by Lee Pryce
"Louis was simply phenomenal. Excellent customer service got right to the point and gave me A good auto insurance policy at a rate that was within my budget."
We responded:
"Thank you, Lee, for your wonderful feedback! I'm glad I could assist you in finding an auto insurance policy that fits your budget. If you have any more questions or need further assistance, feel free to reach out. We're here to help!"
Profile photo of Jim B

Jim B

December 2, 2024

5  out of  5
rating by Jim B
"Rory provided excellent customer service."
We responded:
"Thank you for sharing your thoughts, Jim! I'm glad you were happy with the customer service provided. If you ever need further assistance, don't hesitate to reach out!"
Profile photo of Kendall Dunn

Kendall Dunn

November 21, 2024

5  out of  5
rating by Kendall Dunn
"Very good service, James was extremely knowledgeable and very helpful throughout the process."
We responded:
"Kendall, thank you for your wonderful review! I'm glad to hear that James was able to provide knowledgeable and helpful service throughout the process. We appreciate your feedback and look forward to assisting you with any future needs. - Rory Steppling - State Farm Insurance Agent, Port Saint Lucie, FL"
Profile photo of Rachele Savage

Rachele Savage

November 19, 2024

5  out of  5
rating by Rachele Savage
"Shopping for insurance can be such a pain. Reaching out to this office and speaking with James was the complete opposite. He walked me through everything in the policy even stuff I didn't understand was incredibly professional, helpful, and funny. I'm so excited to be a part of the State Farm family. Please reach out to this company and ask for James."
We responded:
"Rachele, thank you for sharing your experience! I'm happy James was able to make your insurance shopping process smooth and enjoyable. His professionalism and sense of humor are truly valued here. We're excited to have you as part of the State Farm family. If you ever need further assistance, don't hesitate to reach out. - Rory Steppling - State Farm Insurance Agent, Port Saint Lucie, FL"
Profile photo of Liberta

Liberta

November 5, 2024

5  out of  5
rating by Liberta
"Bryan from State Farm was great in explaining different aspects of my policy which helped me understand how to proceed with my decisions!"
We responded:
"Bryan is indeed a valuable part of our team, and I'm glad he could help clarify your policy details! It's wonderful to know that his explanations assisted you in making informed decisions. If you have any more questions or need further assistance, feel free to reach out. - Rory Steppling - State Farm Insurance Agent, Port Saint Lucie, FL"